Refund policy
Returns and Refunds
For orders paid by cash or bank transfer upon delivery, customers must inspect the product while the courier is present. If the product is visibly damaged, incorrect, or defective, the customer must notify the courier and contact us immediately. A return or refund for visible damage may be requested only at the time of delivery.
For orders paid through PayPal, customers may request a return within 2 calendar days after delivery. The product must be unused, unworn, and returned in its original condition and packaging. Please contact us before returning the product.
These terms apply to the extent permitted by applicable consumer-protection law. Any rights provided by law or PayPal’s buyer-protection rules remain unaffected.
Since payment-specific return limits may not override mandatory customer rights. Also add your return contact details and who pays return shipping before publishing.
How to Request a Return
To request a return, please contact us within the applicable return period by email at mariambdrop@gmail.com or by phone at +995593757675. Include your name, order number, reason for the return, and clear photos if the product is damaged. Please wait for our confirmation before sending or handing back any product. Returns submitted after the applicable period might not be accepted, except where required by law.